Frequently Asked Questions

Get fast answers to common questions about ear wax, microsuction treatment, and booking at NovoEarwaxClinic
What is ear wax and why do we have it?

Ear wax (also known as cerumen) is a natural substance produced by glands in your ear canal. It protects your ears by trapping dust, dirt, and bacteria, preventing them from reaching the eardrum. Normally, ear wax works its way out naturally — but sometimes it can build up and cause symptoms.

What are the symptoms of a blocked ear?

 

Common symptoms include:

  • Sudden or gradual hearing loss

  • A feeling of fullness or pressure in the ear

  • Ringing in the ear (tinnitus)

  • Dizziness or imbalance

  • Earache or discomfort

Is microsuction safe?

Yes — microsuction is considered the safest and most effective method for removing ear wax. It is a dry technique, performed under direct vision, and is suitable for people with perforated eardrums or previous ear surgery.

Will the procedure hurt?

Microsuction is generally painless. You may hear some noises during the procedure, and a brief tickling or slight pulling sensation as the wax is removed. Most patients find it very comfortable.

How long does it take?

A typical microsuction treatment takes around 20 to 30 minutes. Some appointments may be quicker if only a small amount of wax needs removal.

Can I have microsuction if I wear hearing aids?

Yes — in fact, it’s very common for hearing aid users to need professional ear wax removal. We recommend regular ear checks and wax management to help you get the best performance from your hearing aids.

Can I get this service on the NHS?

Ear wax removal is no longer routinely provided by many NHS services, and GP appointments may involve long waiting times. NovoEarwaxClinic offers fast, safe private treatment without the wait.

How soon can I book an appointment?

We aim to offer same-day or next-day appointments whenever possible. Contact us today to check availability and book your visit.

Do I need to use ear drops before treatment?

Using olive oil drops for 2–3 days before your appointment can help soften the wax and make removal even smoother. We’ll advise you when you book.

Is this suitable for children?

We can provide microsuction for children aged 8 and above, provided they are comfortable and can sit still during the treatment. Please contact us to discuss your child’s needs.

Still have questions?

We’re here to help. Get in touch or book your safe, professional ear wax removal appointment today.